Welcome to Emkaraoke established in 1989 , everything we sell at the lowest possible prices without sacrificing customer care and quality to detail.
Your order will be processed and out for delivery within 24 hours, if there is a problem we will notify you immediately we receive the order.
If you order is placed on Thursday Night or Friday and its a hardware order then delivery will be made for the following Monday if its software then there's a good chance you'll receive it for Saturday although Royal Mail cannot guarantee a Saturday delivery.
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Visit Us : We have large stocks of all products on the website on display in the showroom Email us with your requirements at sales@emkaraoke.com Order by Telephone : 0115 9753000 Opening hours are Monday to Friday 10am - 6pm and Saturdays 10.30am - 4.00pm We accept all major credit cards : Visa Mastercard Delta Switch Amex etc
We accept cheques and postal orders (we wait for cheques to clear before sending order)
made payable to emkaraoke please post to : Emkaraoke Units 13 -15 The Glade Business Centre
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Trading Terms and Conditions There's nothing here to catch anybody out just common sense we want to look after you - more often than not in the unlikely event of product malfunction we just replace with a new item. We don't just want one purchase from you, we want lots of repeat orders, so our job is to keep you happy.
East Midlands Karaoke extend all manufacturers guarantees to its own customers in addition East Midlands Karaoke also offers a comprehensive twelve month parts and labour guarantee on all products sold, other than budget microphone cables, speaker leads, lamps and any failure caused by misuse, short circuit or over running
In the unlikely event of a product being faulty during it’s warranty then the customer is required to package the item(s) securely and use an outer packaging to protect the product, then enclose a copy of your original receipt/invoice along with a brief explanation of the fault and finally return the item(s) to us. Once we receive the item(s) we will then get the manufacturer to either repair or replace the product as per their terms of the warranty. The usual turn-around for repairs under warranty is between 1 and 2 days, If the item was faulty as new then in most cases we simply replace it with a new one.
Any item found to be faulty from new from the box, which cannot have it’s problem solved by a simply change of fuse or a loose connection, etc. shall be replaced with another brand new item. In which case we will require immediate notification . A SIMPLE PHONE CALL PLEASE 0115 9753000
The Long Distance Selling Regulations apply to mail order customers only, where you have up to 7 days from receiving your order to return it for a refund. The items must be un-opened, un-used and in the original packaging. The customer should then ensure the items are sufficiently packaged and also within an outer packaging for protection and return the goods back to us enclosing a copy of the original receipt with a note confirming that you are returning the goods within 7 days. We will then issue a credit for the item(s) less a £16 surcharge to cover both our delivery, packaging and administration costs. Should the items arrive back ‘not as new’ then a full refund will not be given. This regulations do not apply to lamps, leads, karaoke discs, consumables etc. This regulation does not apply to customers buying from our warehouses. All prices are subject to availability and also prices are subject to change due to circumstances beyond our control eg fluctuations in US Dollar rate etc.
East Midlands Karaoke will not be held liable for any loss of earnings or third party claims due to late delivery or failure of the product supplied. The customer shall be responsible for ensuring adequate backup facilities are available should a product fail at any time.
Your statutory rights are not affected in any way by the terms and conditions stated or implied.
We thank you for choosing East Midlands Karaoke we hope your products give you much pleasure in the years to come.